Data protection at a glance
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection information listed under this text.
DATA COLLECTION ON OUR WEBSITE
LEGAL DATA PRIVACY OFFICER
Managing Director: Swen Wilhelm Musch
HOW DO WE COLLECT YOUR DATA?
On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a contact form.
Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
ANALYSIS TOOLS AND THIRD PARTY TOOLS
When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection notices.
You can object to this analysis. We will inform you about the possibilities of objection in this data protection notice.
SSL resp. TLS ENCRYPTION
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
ENCRYPTED PAYMENT TRANSACTIONS ON THIS WEBSITE
If there is an obligation to send us your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.
Payment transactions using the usual means of payment (Amex / Diners / Visa / MasterCard / Maestro, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Data collection on our website
Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
The necessary data storage includes cookies, which are absolutely necessary for the functions of a website. This means, for example, storing log-in data, the shopping cart or the language selection using so-called session cookies (which are deleted when the browser is closed).
On the other hand, non-necessary cookies are text files that not only serve the functionality of the website, but also collect other data. This includes the following cookies:
- Tracking cookies
- Targeting cookies
- Analysis cookies
- Cookies from social media sites
Necessary cookies may be set from the start, i.e. without the prior consent of the user. On the other hand, website visitors must consent before cookies store non-essential data.
SERVER LOG FILES
We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. This information is:
- Browser type and browser version
- operating system used
- Referrer URL
- Host name of the accessing computer
- Time of server request
- IP address
This data is not merged with other data sources.
This data is collected on the basis of Article 6 Paragraph 1 lit. b and f GDPR. We have a legitimate interest in the technically error-free presentation and optimization of our website - the server log files must be recorded for this purpose. The processing also serves to fulfill a contract or to carry out pre-contractual measures.
INQUIRIES BY EMAIL, CONTACT FORM, TELEPHONE OR FAX
If you contact us by e-mail, contact form, telephone or fax, your inquiry including all resulting personal data (name, e-mail, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures, or on our legitimate interests (Art. 6 Para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.
The data you sent to us via contact requests will remain with us until the purpose for storing the data no longer applies (e.g. after your request has been processed) or you request us to delete it. Mandatory legal provisions - in particular statutory retention periods - remain unaffected.
VOUCHER - VOUCHER PURCHASE AND VOUCHER MANAGEMENT
If you buy an online voucher via our website, we need your e-mail address to process your voucher purchase, as well as the salutation, first and last name of the voucher recipient. We will continue to ask you about the shipping method you want so that we can deliver the voucher according to your wishes. When sending by e-mail, we process the e-mail address of the recipient; if sending by post was selected, the postal address of the recipient is recorded for delivery by post.
The residual value of the voucher, the redemptions already made and the current status (open, paid, redeemed, etc.) are also recorded in the voucher management.
The processing of your data for the online purchase of vouchers takes place on the basis of Article 6 (1) (b) GDPR and serves to fulfill a contract or to carry out pre-contractual measures. The processing of your data in the voucher administration takes place on the basis of Art. 6 Para. 1 lit. c DSGVO and serves to fulfill the legal storage obligations.
The data you transmit to us will remain with us until the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular statutory retention periods - remain unaffected.
REGISTRATION ON THIS WEBSITE
You can register on our website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.
For important changes, such as the scope of the offer or technically necessary changes, we use the e-mail address provided during registration to inform you in this way.
The data entered during registration is processed on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke any consent you have given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that has already taken place remains unaffected by the revocation.
The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.
WITHDRAWAL OF YOUR CONSENT
Your consent given in the cookie consent dialog for the storage of certain cookies or the revocation of this consent can be revoked at any time with effect for the future. From this point on we no longer process your data. Your consent/non-consent is logged on the basis of a legal obligation in accordance with § 76 BDSG, Article 6 Paragraph 1 Clause 1 lit. c GDPR. Mandatory statutory retention periods remain unaffected.
Analysis tools and advertising
USE OF EXTERNAL TRACKING SERVICES
This website uses the following external tracking services:
Facebook Conversion, Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, IE
Google Ads Remarketing, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, IE
Google Ads, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, IE
CheckEffect Tracking, net communication management GmbH, Aigner Strasse 55A, 5026 Salzburg, AT
Google Analytics, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, IE
Facebook Pixel Tracking, Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, IE
User Adaptive Content, vioma GmbH, Industriestr. 27, 77656 Offenburg, DE
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their device.
Google Analytics uses technologies that enable the user to be recognized for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.
The data processing by this analysis tool takes place on the basis of your consent, Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time.
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
DEMOGRAPHICS AT GOOGLE ANALYTICS
This website uses the "demographic characteristics" function of Google Analytics in order to be able to show website visitors relevant advertisements within the Google advertising network. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the "Browser Plugin" section.
DISCLOSURE, DELETION AND RECTIFICATION
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.
RIGHT TO RESTRICTION OF PROCESSING
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the examination, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
If you have lodged an objection in accordance with Art. 21 (1) GDPR, your interests and ours must be weighed up. As long as it has not yet been determined whose interests prevail, you have the right to demand that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State are processed.
WITHDRAWAL OF YOUR CONSENT TO DATA PROCESSING
Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.
RIGHT TO OBJECT AGAINST THE COLLECTION OF DATA IN SPECIAL CASES AND AGAINST DIRECT ADVERTISING (ART. 21 GDPR)
If the data processing is based on ART. 6 ABS. 1 LIT. E or F GDPR, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation. This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection notice. If you file an objection, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to ART. 21 (1) GDPR).
If your personal data is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will then no longer be used for direct marketing purposes (objection according to ART. 21 (2) GDPR).
RIGHT OF APPEAL TO THE RELEVANT REGULATORY AUTHORITY
In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
RIGHT TO DATA PORTABILITY
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.